About

Discover Allena Chong Insurance
Our personalized attention to your insurance needs

Our Mission

“To serve our clients with the exceptional service standards, they have come to rely on helping them find the right coverage to protect what matters most to them.”

The mission at Allena Chong is to provide you, our valued client, with expert advice in helping you make the most informed decisions to protect your interests and delivering our services with the kindness, thoughtfulness, and professionalism that Allena Chong is renowned for.  

Discover Allena Chong Insurance

Allena Chong Insurance has been serving lower mainland families for over 60 years. We are a family-oriented office located in the heart of Vancouver’s historic Chinatown. Allena Chong insurance was founded by the late Allena Chong. Allena is remembered by many for her kindness and compassion and we strive to build on the legacy she built every day. 

At Allena Chong, our passion is to help people find solutions whether they’re first-time owners or lessors. We strive to educate our clients so they can make the right decisions for themselves on protecting what matters most.    

Meet The Team

Samson Wong

Owner, Manager

Samson has been managing Allena Chong Insurance for over a decade helping clients with their property insurance needs. Samson was employed on and off at Allena Chong Insurance since the tender age of 2, starting his career as the toddler apprentice and worked his way up to management and recently acquired the business from his semi-retiring parents. He is fluent in both Cantonese and English. In his spare time, Samson enjoys playing hockey and spending time with his family.

Julia Oh

Client Service Rep

Prior to joining Allena Chong Insurance Julia worked in large organizations at Marriott and Accor. After 5 years of customer service experience, Julia decided to take her exceptional customer service skills and join a local insurance brokerage to serve her community by advising them on Autoplan, Home, and Business insurance. She is fluent in both English, Korean and currently studying Cantonese. Outside the office, Julia loves travelling. Julia has been to over 17 countries and 28 cities. She loves sharing travel stories with her clients.

Ashley Wong

Client Service Rep

Ashley has been working at Allena Chong Insurance as an Autoplan Client Service Advisor for the past several years. She has an abundance of experience in helping clients with Autoplan, licensing and registration. Outside of the office, Ashley also loves travelling and riding her electric bicycle around town.

Our Values

Here at Allena Chong we value our customers, our staff, and how we position our business in this ever-changing world.  We ensure that our business stays aligned by maintaining some key values and keeping these at the heart of our business.

Integrity

Insurance is a business of good faith. Our clients rely on us to help them protect what matters most to them, which is why we hold ourselves to the highest standard of integrity.

Respect

We believe in having regard for yourself and others, which is why we treat everyone who we have the fortune of meeting with respect and dignity.

Professionalism

Our staff is committed to continual professional development to stay abreast of industry trends and new products as well as to expand their overall knowledge in order to continually provide clients with exceptional service and advice.

Eco Responsibility

We are committed to our responsibility in making this world a better place than we found it. Every individual in our organization is committed to the goal of finding innovative ways to reduce our Carbon Footprint on this world and to promote sustainable living.

Testimonials

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